Customer Testimonials
Nichole is amazing! She is much more than a salesperson and she genuinely pays attention to her customers. I wouldn’t hesitate to recommend Jim Ellis to anyone, especially if they are planning to deal with Nichole! And Diego, don’t think I forgot about you either; my friend! Nichole and Diego make an amazing team!
Kacy at Jim Ellis CDJR in Woodstock,GA, was great. She patiently answered every question seamlessly, and she was very knowledgeable about the vehicles and was a go-getter. Great job, highly recommend her services.
Great experience! Everything was amazing, and the service was wonderful. I definitely recommend them and will be coming back! ⭐️⭐️⭐️⭐️⭐️
Destiny graham was so amazing to work with very friendly and so helpful she is an amazing sale associate great job
Richard was awesome! His expertise in selling cars was exceptional. His 40+ years of experience made us feel like we were in good hands.
Hands down one of the best experiences! Kacy and team are so thoughtful, pay close attention to detail, and will do anything to ensure your happiness and satisfaction throughout the process.
Richard was professional and did an outstanding job.
I was extremely pleased with the customer service and attention to detail provided by service advisor Soli Jatta during my vehicle service. I will gladly recommend this dealership to my family and friends.
Nichole Walker was great to work with! Her and the sales manager, Chris, were very transparent with pricing and made it a great experience. Highly recommend buying from Nichole!
Kacy was awesome…Excellent customer service. Highly recommended her if you are interested in buying from CDJR of Woodstock.
Felix was awesome to deal with when buying our new RAM! He never got scared on our test drive which says a lot for his character. Lol. Highly recommend anyone to go see him for your next vehicle. Easy deal all the way around. Thank you!
Richard has been amazing
Richard Cohn is amazing. Super sweet representative with the best personality. Answered all our questions and made sure we were taken great care of.
Mr Richard Cohn was amazing with us , making the process so easy and wonderful!!!! Would go back to him over and over again!!!
Richard was great to deal with.
Great experience. Worked with Kacy Tasker on the sale. Sales and financing were also very helpful. I drove 2 1/2 hours to this dealership for the best deal and they did great delivering that!
I truly appreciate Mr. Richard Cohn. He took his time with us, explained everything clearly, and helped us get approved through a credit union, saving us thousands in interest. And thank you, Chris, for making sure we got the right price on our Chevy; we’re very grateful. Tip: make sure to talk Richard to get the best loan rate with a local credit union. Avoid to be set up in a high APR rate loan using traditional banks through the finance person. Do your homework & you do well 😉 !!!
Kacy was responsive, helpful and kind.
Richard was my salesperson when I purchased my Jeep, and he made the entire experience exceptional. He took the time to explain everything thoroughly and showed me all the features I needed to know. I told him exactly what I wanted from the deal, and he worked hard to make it happen. I truly enjoyed every minute of the process because of his amazing personality, honesty, and the way he treated me as if he were on my side of the deal. He even went above and beyond to help make my birthday extra special. I highly recommend Richard to ... Read More Google - Jul 21, 2026
Dear Kasey, Diego, and the Management Team,I wanted to reach out and say a huge thank you for the excellent customer service I received during my recent visit!To Kasey:Thank you so much for being so incredibly helpful. As soon as we walked in, you remembered us from the previous week and knew exactly what we were looking for. Even when I changed my mind about the vehicle at the last minute, you stayed so friendly, patient, and professional. You made the whole experience stress-free.To Diego:Your kindness truly stood out and will not be forgotten. Thank ... Read More Google - Jul 19, 2026
We were very pleased to day with the purchase of a new 2025 Jeep Grand Cherokee Limited for my wife. Kacey was awesome and a pleasure to work with the GM also helped us get an awesome rate and oh can’t forget the finance Manager Diego. Under New Management ownership Jim Ellis is the way to go.
Had a great experience with our salesman Kyle, today. He was professional, knowledgeable, and had the best attitude and personality of any salesperson I have dealt with. He was truly excited about getting me the deal I needed to buy the new vehicle. Go see Kyle for your new Jeep purchase!!
Amazing experience!! Casey is an exceptionally sales person!
Nichole walker was great! Very helpful and informative!
When I tell you, the customer service here beats a five star.They need a thousand stars, very friendly, straightforward.Honest, transparent, you can't beat them.Their reputation integrity is impeccable! Highly recommend... KACY THE BEST!
Amazing service, Kacy’s the best!!
Kyle Ehmig very nice guy . He is easy to talk to and very friendly; if I buy another car, in this dealer ship he is the one I would want to help me.
Kyle was absolutely amazing from start to finish! Very sweet and kind and knowledgeable about the car that we were interested in and even answered all of my questions about other cars that I was simply curious about. Extremely professional and kind and it made our entire experience enjoyable. 10/10 would recommend.
Kacy was very responsive and there was great communication. Would gladly work with her again.
Kacy did an amazing job with this purchase. She was very efficient. This is the first time ever that the vehicle was already detailed when I arrived. That was clutch. Would definitely recommend her!!
Dear Lara, I wanted to take a moment to thank you for your continued help and follow-up. I sincerely appreciate the way you handled my concern regarding the Silverado. From the purchase itself through the follow-up afterward, you have been kind, responsive, and professional. That has not gone unnoticed. Thank you again for your patience, professionalism, and follow-through. Respectfully
Kacy was great!
Lara Berol made this an extremely easy and pleasant experience.
I have bought several vehicles from Nichole Walker. I am always impressed by her attention to detail and hard work to find me exactly what I need. She will always be my go to person when I need a vehicle.
Kacy was my saleswoman. She was really kind, knowledgeable, and I would definitely use her again. Highly recommend!
David Hand was very helpful in trying to get me where I needed to be in a monthly payment.
Lara at the Woodstock dealer was the best. No pressure, no constant pressuring. She just let me do my thing at my pace. The communicatiom before even setting foot in the building was fantastic. The entire staff was always making sure the process was enjiyable. If you need a new or used vehicle, this is a great dealer. Highly recommend them.
Nicole is the best salesperson. I went to another dealership the morning before ready to make a buy when she called me and got the perfect truck I wanted. This dealership listens and are not aggressive like other ones. They will make you the best deal and you are guaranteed to leave smiling. Go see Nicole. She is the best.
Kacy was incredibly helpful and easy to work with. She understood what we were looking for a made the process a breeze. Everyone there was incredibly friendly and welcoming. We will definitely be using them again in the future.
(Translated by Google) I came to look at the cars without any obligation, and Lara Berol's service was wonderful! She understood my needs, and my purchase exceeded my expectations! I looked at a used car and left with the Jeep of my dreams! I never imagined that one day I could buy the model of my car, brand new! I am delighted with all the effort and dedication of the entire team in making a dream come true! Thank you very much, and I highly recommend them!
(Original)
Eu vim olhar os carros sem compromisso, e o atendimento da ... Read More Google - Jun 7, 2026
I had an excellent experience buying my new Jeep at Jim Ellis. Salesperson Lara Berol was extremely attentive, professional, and transparent throughout the entire process. She answered all my questions, made the purchase simple and pressure-free, and ensured I left satisfied with my vehicle. I recommend Lara to anyone looking for quality service and a great buying experience. Thank you very much!
Soli in service is amazing. Got us in and out quickly. Thank you!
Can’t say enough about David and CDJR of Woodstock! The communication was phenomenal from start to finish. They went above and beyond to get me the vehicle I truly wanted. I would highly recommend this dealership! I had a fantastic experience with them.
Kacy was outstanding throughout the entire vehicle purchasing process. She was knowledgeable, professional, and took the time to answer all of my questions without any pressure. Kacy made the experience smooth and stress-free, keeping me informed every step of the way. Her excellent customer service, honesty, and attention to detail gave me confidence in my purchase. I truly appreciate all of her help and would highly recommend Kacy to anyone looking to buy a vehicle. Thank you for making this such a positive experience!
Helpful, patient and knowledgeable.
I can’t say enough great things about my experience with Jim Ellis Jeep Woodstock. Purchasing a vehicle from out of state can be stressful, but this team made the entire process smooth, easy, and enjoyable from start to finish..
The entire team at Jim Ellis Jeep Woodstock provided outstanding customer service, professionalism, and communication every step of the way. They exceeded my expectations and turned what could have been a complicated transaction into a stress-free experience. I highly recommend Jim Ellis Jeep Woodstock to anyone looking to purchase a vehicle, especially if you’re buying from out of state. ... Read More Google - Jun 1, 2026
Kasey was absolutely wonderful to work with! She was knowledgeable, professional, and made the entire car-buying process smooth and stress-free. She took the time to answer all of our questions and truly went above and beyond to make sure we were taken care of. We couldn’t be happier with our experience and highly recommend Kasey to anyone looking for exceptional service. Thank you, Kasey!
first, the service dept is top notch! i've been going there with my pacifica for 3-4 yrs now, absolutely love the service dept there! my problem is with the new ownership changes: 1)ai "assistant" that answers your calls - DETEST IT! i want to talk to a real person about the service i need for my car, not work my way thru the "assistant" 2)now that is part of the jim ellis batch of dealerships, if you want to pay with a cc you are stuck with a 3% surcharge! this is ONLY since the change ... Read More Yelp - May 30, 2026
We were pleasantly helped by Lara and Chris. They made finding a great car for our family simple. They went above a beyond to make the process as smooth as possible and even stayed after hours with us to let us test drive. We appreciate Lara and Chris. We were in a car wreck and were looking all over for a family car that fit our needs. And they made it happen. Very lovely people.
Amazing service as always, everyone is so hopeful and kind and get things done right. Huge thanks to Kacy for helping through the whole process, she does amazing work.
Super clean car, Kacy and Brock are a pleasure to work with!
Lara was very attentive. She helped us with the purchase of our car I highly recommend her.
Kyle Ehmig provided above and beyond customer service while helping me look for a car. I did not end up finding the car I wanted but Kyle was a pleasure to work with and would give him my business any day. Jim Ellis is lucky to have him.
David Hand is awesome, professional, and It was my best car sales experience I have ever had. I would highly recommend him.
Great sells, thank you Felix.
Kacy was very knowledgeable and helpful without being pushy at all. She helped me find what I was looking for while keeping me within my budget. Highly recommend!
Very flexible and refreshing to deal with. Felix Enninful was great and he really worked with us to get the car of our choice. Would recommend for anyone looking for a car!
Ms. Lachelle was so nice and helpful and everyone made the process so easy I’m so glad I decided to shop here they did amazing !!
I just want to thank Chris P so much for helping me with my new car! I truly appreciate all your help and great customer service.”
Joseph was wonderful. He went above and beyond! If you’re in need of a vehicle please see him! Thank you again Joe!
I had a great experience working with Lara Berol. She was incredibly kind, attentive, and helpful throughout the entire process. She answered all my questions with patience and made everything feel much easier and less stressful. Her professionalism and friendly attitude truly stood out. I highly recommend Lara to anyone looking for an excellent car buying experience.
For Felix and Stanly (Others not so much)
First off, when I arrived at the dealership, it was close to closing time. There were a few associates there, but I could tell they were ready to go because no one even acknowledged me. However, Felix took the time to greet me and help me with my purchase.
He didn’t care that it was near closing time. He treated me with kindness and respect no matter how I looked or what I had on. I wasn’t dressed in the sharpest apparel, and honestly, I felt like some people overlooked ... Read More Google - May 15, 2026
I had Lachelle help me with my trade-in as well as me buying my 2018 Jeep Cherokee latitude. She was so very helpful and kind and was able to help me with everything I needed.
Casey and Brock was great. good southern service
My salesperson Kacy was great! She was wasn’t too aggressive or overbearing. She addressed my concerns to my satisfaction. If I’m ever in the market again I would want her to be my salesperson.
I’ve been to several dealerships this year, last year, and the year prior. Spent countless hours searching for the right truck. It was sitting here at Woodstock CDJR, fairly priced & in excellent condition. Pat & Felix were fantastic & I am the type that just doesn’t like car dealerships. Changed my mind a little bit
I have been with them since 2023. They have done an outstanding job for me. My advisor manage, Mike, is truly professional. First time I met him May 2023 when I got a car from CarMax. I found an issue for the car and thought it should be covered by the warranty. Mike inspected my car and told me that CarMax missed the issue and it is not covered by warranty. Mike went extra step to help me. He explained the issue and provided me with a brief report. With that report, I returned that car to CarMax without any charge. I ... Read More Google - May 12, 2026
Richard Cohn was very helpful and knowledgeable. This was our first Jeep and he explained all of the different model and features of each trim. Very nice and easy to talk communicate with.
Kacy was great!
Kacy was an excellent saleswoman! 🐥
Living in Orlando, never did I think buying a car site unseen across state lines would be so easy. Big thanks to Richard, Brock and Christian for all their help in the car buying process.
I was able to get a car smoothly and quickly. Chris P. helped me out, he's very knowledgeable and made the process enjoyable! Anyone looking to buy a car is in good hands.
Chris P. was awesome! He guided us through the entire car buying process with ease and a great sense of humor!
Chris P, Brock, and Mike in finance were all so helpful and friendly! Thank you so much for making the car buying experience a good time.
Super Experience with David Hand… easy and simple to work with … highly recommended the great service and extra mile .. 🙏🙏🙏
Overall his experience with him was great.I definitely recommend checking Richard out. His patience and honesty made the whole process feel smooth and comfortable.
I had a really great experience at the dealership, and a big part of that was because of the man who helped us. His name is Richard. From the moment we walked in, he was welcoming, friendly, and easy to talk to. He took his time showing us the car, making sure we understood all the features without ever making us feel rushed or pressured.
David Hand was great. Great salesman
Great experience buying a car from him. He was honest, transparent, and answered all my questions patiently. The process was smooth with no pressure at all. Highly recommend
Great experience. Worked with me to get best price and very friendly with no pressure. Chris P was awesome.
Lara was excellent!! She treated me very well and she does speak Spanish a Portuguese so come buy your next ride with her!!
I recently purchased my car and had an excellent experience thanks to Lara. From start to finish, she was incredibly helpful, professional, and attentive to every detail. She made the entire process smooth and stress-free, answering all my questions with patience and clarity. Lara truly went above and beyond to ensure I felt confident in my decision, and her friendly attitude made the experience even better. I highly recommend working with her if you’re looking to buy a car. Thank you, Lara, for your outstanding service!
OMG I just went for oil change, but they were so nice, and they had exactly what I need for my business. I really recommend it. And get Lara Berol as a sales person. She is awesome. No pressure. I loved it.
David Hand helped us sell our minivan. He was so incredibly friendly, we felt like he took really good care of us. Not only did we talk about the vehicle we were selling, we talked about the vehicle type we were looking for… we even talked about some financial stuff and he had great insights on all of it. It was truly a pleasure working with him! Thank you!
Richard went above and beyond to make sure a fair deal was achieved. Sincerely, I have the best feeling I’ve had when leaving a dealership.
Will really helped me get into a truck that I would love to drive , he is helpful and attentive and answers all your questions and goes after the best deal he can find for you . Thanks Will will definitely buy from you again
Great experience with Joe. Honest, friendly and easy to work with.
Go see Joseph!!
Felix was great he is extremely efficient but thorough as well. I would recommend! 1000%
My shopping experience for a new vehicle was not good the 2 times my husband and I gave them a try. We ended up buying 3 new vehicles in the last 4 years and went to other jeep dealerships for all 3 purchases because this dealership was awful to work with.
The service center service writers that I have dealt with this far have been great.
I did call several times to get a recall 68c appointment and was told both times that someone woke call me back that you were only taping 2 recall vehicle appointments a week and that there were 25 people to ... Read More DealerRater - Jan 21, 2026
